PRIVACY POLICY
In Oh My Paws!, your privacy is important to us and we want to ensure that your personal data is protected. Our Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase on oohmypaws.com
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the web pages or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.
We collect Device Information using the following technologies:
COOKIES
When you visit Oh My Paws!, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, while you browse the Site, we collect information about the individual web pages or products you visit, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information".
We collect Device Information using the following technologies:
- "Cookies" are data files that are placed on your device or computer and typically include an anonymous unique identifier. To learn more about cookies and how to disable them, visit http://www.allaboutcookies.org.
- "Log files" track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web beacons, tags, and pixels are electronic files that record information about your browsing on the Site.
Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, such as your name, billing address, shipping address, and payment information (including credit card numbers, email, and phone number). We refer to this information as "Order Information".
In this Privacy Policy, when we talk about "Personal Information," we mean both Device Information and Order Information.
By using our website, you (the visitor) agree to allow third parties to process your IP address to determine your location and perform currency conversion. You also agree that such currency will be stored in a session cookie in your browser (a temporary cookie that is deleted when you close your browser). This allows the selected currency to remain selected and be the same while browsing our website, so that prices can be converted to your local currency (the visitor's).
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the order information we collect to process any orders placed through the site (which includes processing your payment information, managing shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information (from those who have opted in to receive marketing) to provide you with information or advertising relating to our products or services. This could include communicating exclusives, updates, offers, or other information that we think may be of interest to you. We also use Order Information to evaluate our orders and detect potential risks or fraud. You can unsubscribe at any time by contacting us at oohmypaws@gmail.com or by clicking "Unsubscribe" at the bottom of our marketing emails. Processing takes two business days if you contact us directly via email.
We use the Device Information that we collect to help us screen for potential risks and fraud (in particular, your IP address) and, more generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
One of the ways we will keep you updated with Oh My Paws! is through retargeting. You will find this retargeting on other websites like Google, Facebook, and Instagram. By reviewing the products you have viewed or purchased on our website, we aim to show you products that we think may interest you.
Our website uses cookies to help us keep track of the items you place in your shopping cart, including when you have abandoned your cart, and this information is used to determine when to send cart reminder messages via SMS.
SHARING YOUR PERSONAL INFORMATION
We share your personal information with third parties to help us use it, as described above. Below are the third parties with whom we share your personal data.
We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
We use Google Analytics to understand how our customers use the Site. You can learn more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Facebook - https://www.facebook.com/full_data_use_policy
Paypal - https://www.paypal.com/es/webapps/mpp/ua/privacidad-completa
MailChimp - https://mailchimp.com/legal/privacy/
Instagram - https://help.instagram.com/155833707900388
Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other legal request for information we receive, or to protect our rights.
As described above, we use your Personal Information to provide you with targeted ads or marketing communications that we believe may be of interest to you. To learn more about how targeted advertising works, you can visit the educational page of the Network Advertising Initiative (NAI) at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
The above excludes subscription data and the sender's consent for text messages; this information will not be shared with third parties.
You can opt-out of targeted advertising by:
FACEBOOK: https://www.facebook.com/settings/?tab=ads
; GOOGLE: https://www.google.com/settings/ads/anonymous
; EMAIL: You can opt-out of advertising by receiving marketing emails or by writing to us at oohmypaws@gmail.com
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our data collection and use practices when we see a Do Not Track signal from your
browser.
YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you wish to exercise this right, please contact us at ohhmypaws@gmail.com.
Additionally, if you are a European resident, we note that we are processing your information to fulfill any contracts we may have with you (for example, if you make an order through the Site) or to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
If you have opted in for marketing, we will keep you in our email database until you unsubscribe or request to be removed.
MINORS
The Site is not intended for individuals under the age of 16 and we do not knowingly collect data from minors. If you are under 16, we ask that you do not use the Site and do not provide any personal information, including your email address, address, name, username, or phone number. If we are informed that we have personal data from a minor, we will delete that information immediately.
CHANGES
We may update this privacy policy periodically to reflect, for example, changes in our practices or for other operational, legal, or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have any questions or wish to file a complaint, please contact us via email at oohmypaws@gmail.com